Reference

Open the Privacy Policy in Plain Words

Your account details, your wallet number and your device data are the three things this policy covers, and we spell out what we keep, why we keep it and how to ask us to change it.

What we keepWhy we keep itCookies explainedHow to ask us
l89888 Open the Privacy Policy in Plain Words
DATA HANDLING

See How We Handle Cookies and Retention

Data handling here is deliberately boring. Your name, mobile number and wallet sender details sit in the account record; session logs, IP and browser type sit next to them. Cookies keep you logged in and remember your language, nothing more exotic, and you can clear them in your browser whenever you like. Login runs on a one-time code sent to your registered number, so a password alone will not get someone into your account wallet. Records are kept while the account is open and for the period local law requires afterwards — no longer. Ask us to change or remove something and we confirm it back to you in writing.

Account data

We hold your name, mobile number, date of birth and the bKash, Nagad or Rocket number tied to your wallet, because a payout goes back to a sender we can verify.

Cookies and device data

Session cookies keep you signed in; preference cookies remember your language. Block them and the lobby still loads, but you will enter the login code again each visit.

Account security

Every login sends a one-time code to your registered number. A sign-in from an unfamiliar browser or a distant IP is held until you confirm it was you.

Retention and changes

Your account record stays while the account is open and for the period local law sets afterwards. Ask us to correct or remove details and we confirm the change to you.

PRIVACY CONTACT

Ask Us Anything About Your Data

Two ways to reach us on anything in this policy: the support desk inside your account and the email address you signed up with. Both land with the same team, and both need your registered mobile number so we can match the request to the right account wallet. If you are in Chattogram and only have your phone with you, the in-account chat works the same as it does on desktop — same queue, same people answering.

In-account support chat Open your account, tap support and message us. We take privacy requests, wrong-number corrections and login trouble through the same chat, and we answer once your mobile number is matched.
Email for data requests Write from the address linked to your account and say what you need — a copy of your details, a correction, or the wallet closed. Replies go back to the same address.
Payment matching help If a bKash, Nagad or Rocket transfer is flagged for a check, our team confirms the sender number against your account, then clears it. Ask in chat and we go through the record with you.

Browse the Privacy Questions We Get Most

The questions below come up in our support chat again and again, so the answers are written out here instead of making you ask. They cover what we hold, what you can have changed, and how a wallet number gets matched to your account. Nothing here overrides your own law: where the two differ, your jurisdiction decides.

Your name, mobile number, date of birth, the wallet number you pay from, and activity records such as a bet slip or a live table hand. Browser and IP details are kept short-term to spot unusual logins.

Yes. Message the support desk from your account and say you want a copy. We match the request to your registered number, then send the record to the email address on file.

Only the sender number needed to match a transfer, and only with the wallet provider handling that payment. We do not sell your details or hand them to advertisers.

Ask in the account chat. We close the wallet, stop account messages, and keep only the records local law says we must hold. You get a confirmation once that is done.

A session cookie keeps you signed in between pages; without it you enter the one-time code on each visit. Clearing cookies is safe — your balance and account wallet stay as they were.

The support desk in your account, or the email address linked to it. Tell us which field is wrong — a mobile number, a name spelling — and we correct it after matching you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.